Privacy policy
We handle personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU GDPR.
Last updated October 16, 2025
Data controller
- Company
- Autova
Data protection contact
- hello@autova.ch
- Support
- hello@autova.ch
Purposes of processing
Providing and optimising the directory platform, including search, filtering, and analytics features.
Handling used car dealer enquiries, support requests, and contractual communications.
Publishing editorial content such as blog articles, statistics, and usage guides.
Monitoring platform security, preventing misuse, and compiling aggregated insights about directory usage.
Legal bases
Contract performance and pre-contractual measures for used car dealer accounts and enquiries.
Legitimate interests in providing a secure, reliable automotive directory for Swiss buyers and used car dealers.
Consent where required for optional communications such as newsletters or beta invitations.
Compliance with Swiss bookkeeping and regulatory obligations.
Retention periods
We store personal data only for as long as necessary to fulfil the purposes listed above or to comply with legal retention periods.
Contact enquiries without contractual follow-up are deleted after 12 months. Account and billing records are archived according to Swiss commercial law requirements.
Processors and recipients
Autova works with carefully selected infrastructure, analytics, and support service providers under written data-processing agreements.
We provide an up-to-date list of relevant processors on request via hello@autova.ch.
Your rights
You may request information, rectification, or deletion of your personal data at any time.
You can object to processing based on legitimate interests or request restriction of processing where legal requirements are met.
To exercise these rights, contact us via hello@autova.ch. We respond within 30 days.
Cookies and tracking
We use essential cookies to provide secure sessions and remember language selections.
Analytics cookies (Google Analytics 4) are only activated after you give consent via the banner. You can withdraw consent at any time in your browser settings.
Policy updates
We review this privacy policy whenever we introduce new features or regulatory requirements change.
Significant changes will be communicated via the website or direct email where appropriate.